Achieve Global (formerly Zenger Miller) is the world’s largest
provider of performance skills training, with programs serving hundreds
of companies, organizations, and community institutions in the U.S.
and internationally. Achieve Global offers curricula proven effective
for many years in many settings.
The Eastside Cities Training Consortium now has the added power
of Achieve Global’s Leadership, a 9-class certificate program
which focuses on skillbuilding for those who are new to management,
those who want to be better managers, and those whose career goal
is management.
Take one class, a few, or all nine offerings culminating in a Leadership
Certificate. One or more classes will be offered on each quarter’s
ECTC schedule. If you miss one this time, you’ll be able to
take it in the future. Each class comes with its own manual, allowing
you to review and use it as a reference.
Courses in Leadership include the following:
The Basic Principles for a Collaborative Workplace
Introduces the foundation skills of the series and focuses on work
relationships.
Giving and Receiving Constructive Feedback
Build skills for delivering objective, honest feedback that is meaningful
to others.
Giving Recognition
The role of motivation through personal appreciation for work done.
Moving the Organization Forward
Tap the experience of all team members to improve results through
collaborative effort.
Coaching: Bringing Out the Best in Others
Establish effective ways to help employees examine their own performance
and commit to improved skills.
Moving From Conflict to Collaboration
Learn to anticipate confrontation, and to disarm the situation before
it affects progress and results.
Solving Problems: The Basic Process
Follow a four-step problem-solving process to get from symptoms
to causes, solutions, and action plans.
Conducting Collaborative Performance Reviews
Focus staff on the right targets to keep goals in view and make
better decisions.
Correcting Performance Problems
An active guide to taking prompt action to correct unproductive
behavior, learn how to replace disciplinary action with a plan to
get back on track.
