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Pamela Bezona is the president and founder of Performance eSource a company that provides Web-based software tools, training and coaching to help organizations become more effective at managing their most valuable asset—people. She graduated with a bachelor of arts degree from Western Washington University and spent ten years teaching secondary education within the public sector. Her corporate experience includes 24 years in the human resources department at Costco. As the company’s employee development manager, Pamela was responsible for designing and delivering operationally sound training programs.

Pamela is certified through the University of Washington Human Resource Management program and has been accredited as a Certified Professional Coach from the College of Executive Coaching. She has been a featured speaker at the international Society of Human Resource Manageement conference and the Northwest Human Resource Management Association conference. She is also involved in the Beijing China People to People Citizen Ambassador Executive HR Exchange.

Gary Ford has worked in the corporate environment since the early 90s. The head of learning and development for Nintendo of America from 1999 until 2007, Gary has developed and facilitated training in the areas of managerial and leadership skills, personal productivity, personal accountability, career development and holding difficult conversations. Beyond training, he has facilitated action planning, developed mentoring programs, mediated interpersonal conflict and implemented culture surveys. In his current work as an independent facilitator and consultant, Gary continues to focus on developing leader and managers and helping teams succeed in high-tech firms, state agencies and museums across the country. Gary is a dynamic facilitator with an emphasis on practical tools and highly interactive workshops.

Frank Hatstat, MBA, JD, has taught for Bellevue College since 2004. He specializes in human resource law, finance, and people management, especially relating to the small business.

Jeanne Hartman, SPHR, MA, has been in human resources management for over 35 years. She is a graduate of Washington State University, and earned her master’s degree at the University of Utah. Jeanne is also certified in alternative dispute resolution and has more than 500 hours of mediation experience. In addition to management and HR classes, Jeanne teaches a preparatory class for HR professionals seeking their national certification.

Jacqueline Hill is a certified facilitator and trainer. In her 20+ years of experience in the HR field, Jacqueline has worked with managers and senior executives at Fortune 100 companies in the areas of aerospace, retail, food production, manufacturing and information systems. Her clients include The Boeing Company, Corbis, Group Health Cooperative, Kiewit Construction Company, Associated General Contractors of Washington, City of Bellevue and the Washington State Bar Association Office of Minority & Women Business Enterprise. She is a past and current board of director for several nonprofits in Seattle. Jacqueline is a noted speaker and author of “Moving through Success to Significance”.

Lynne Lazaroff, MS, has over 20 years of international experience in leadership development, performance consulting and organization development. Her areas of concentration include leadership development, change management, organization effectiveness, continuous learning environments, coaching and team building. Lynne's clients include T-Mobile, Starbucks, Milgard Manufacturing, Microsoft Corp., Aerojet, City of Bellevue, Carlisle and Neighborcare Health.

Lynne is a graduate of the University of Maryland, and did graduate work at The George Washington University. She received a Master of Science in Managing for Organizational Effectiveness from The Marymount University, and has done post-graduate work in strategic human resource management at The American University. Lynne is certified in the use of the Myers-Briggs Type Indicator MBTI), the Managerial Assessment of Proficiencies (MAP), the Personal Insights Profiles (DiSC and PIAV) and Emotional Intelligence (EQ-i).

Mark Ortman, MA, CMP, has been working in the field of communication over two decades as a consultant, workshop leader, author and mediator. He has been instructing at Bellevue College since the mid-90s. Mark received a master’s degree in communication from the University of Denver, and is a Certified Mediator Practitioner. Mark is author of five books, including “Now That Makes Sense! - Relating to People Through Wit and Wisdom”.

Shelley Roberts, MBA, is CEO of Companies are People, Too®. A respected business executive and coach, she helps organizations develop strategy and performance systems to improve performance. Shelley is also a keynote speaker and facilitator who leads hands-on coaching workshops around the world. Prior to launching Companies are People Too, Shelley was the vice president of corporate leadership and development for a national risk management company. Earlier in her career, she was recruited to the USA under NAFTA to lead regional marketing and sales for insurance and case management services.

In addition to serving on the faculty at Bellevue College, Shelley serves as a faculty member, advisory board member and curriculum consultant for the M.B.A .program and the Master of Arts in Leadership program at City University of Seattle. Shelley has an M.B.A. with a specialty in leadership and is a Certified Executive Coach.

David Robison, ME, was most recently vice president of operations/manufacturing for Nastech Pharmaceutical Company, where he had responsibility for manufacturing, purchasing, warehousing, information technology and telecommunications, and facilities. Previously, he held a similar position with TriPath Imaging, a medical diagnostics company. David also served for 18 years at Abbott Laboratories, a large diversified healthcare company, in a variety of functions including engineering, customer service, quality and operations. While at Abbott he worked with senior management worldwide in a re-engineering effort focused on business process improvement and customer retention. David started his professional career as a professor and then as the dean of engineering technology at DeVry Institute of Technology. He received his master’s degree in electrical engineering from Georgia Institute of Technology.

Clive Shearer is a management consultant, coach, trainer and facilitator who has helped organizations increase their effectiveness for over 20 years. An experienced speaker and facilitator, he has logged over 700 professional speaking engagements. Shearer is the author of several books on management, including “Everyday Excellence: Creating a Better Workplace Though Attitude, Action and Appreciation”. He also writes a monthly column for the Seattle Daily Journal of Commerce, and has had over 350 articles published in local, national and international media.